ChessboArt: Frequently Asked Questions (FAQ)

A ChessboArt board is a full-size, fully playable vertical chessboard designed for permanent or semi-permanent wall installation. It is not a demonstration board, a novelty item, or a decorative replica. Every board is engineered for real gameplay, analysis, and long-term use — while functioning as a considered interior object at the same time.

Each board contains an array of embedded magnetic points beneath the playing surface. Every chess piece is fitted with two neodymium magnets in the base, calibrated to interact with the board's magnetic field. This produces what we call an "active-centering" effect: pieces are naturally pulled toward the geometric center of each square, rotation after placement is minimized, and rows remain visually aligned during play. The result is stable, tactile vertical chess — not a novelty magnet, but an engineered system developed specifically for wall-mounted gameplay.

Mass-market magnetic sets are typically made from lightweight composites, use weak single magnets, and are intended for travel or casual tabletop use — not wall mounting. ChessboArt boards are solid hardwood objects, built to last decades, with a proprietary dual-magnet system engineered for vertical play. The design, engineering, and materials are not comparable categories.

No. Demonstration boards are lightweight, flat teaching tools used in classrooms and lectures. ChessboArt boards are heavy, solid objects designed for actual play and permanent installation. They serve a completely different function.

Boards are manufactured from solid hardwoods — primarily American walnut, ash, oak, and maple. We do not use veneers, MDF cores, or low-density composites. Chess pieces are crafted from solid wood or resin depending on the model. All materials are selected for long-term durability and visual quality, not cost reduction.

Some ChessboArt boards combine solid hardwood with artistic epoxy resin — poured, cured, and finished by hand. The resin allows for unique visual effects: color gradients, translucency, embedded elements. Each epoxy board is a one-of-a-kind object. The magnetic system and structural engineering remain identical to standard wooden boards.

Solid hardwood boards are substantial objects — depending on size and model, typical boards weigh between 4 and 12 kg. Mounting uses concealed cleats or brackets engineered to support the full weight and maintain precise vertical alignment. Standard wall fixings (appropriate for the wall type) are used. We provide full mounting guidance with every board.

Yes. The cleat mounting system allows boards to be removed, relocated, and reinstalled cleanly. Many clients move their boards between homes or offices over the years.

Indefinitely, with basic care. Solid wood surfaces can be refinished, repaired, and restored. The magnetic system is not subject to wear under normal use. These objects are designed as long-term functional artifacts, not products with planned obsolescence.

Yes. Bespoke orders are a core part of what we do. You can configure dimensions, wood species, finish, piece style, and surface treatment. For architectural or interior design projects, we work directly with clients and designers to develop boards that fit specific spatial and aesthetic requirements.

Standard options include American walnut, ash, oak, and maple. For bespoke orders, other species can be sourced depending on availability and project requirements. We are happy to discuss options and send material samples on request.

Start by contacting us directly via the contact page or through the Build Your Wall Chess Set configurator. We'll discuss your requirements, confirm specifications and pricing, and begin production after deposit. We maintain direct communication throughout the process.

Lead times vary depending on complexity and current workshop capacity. Standard bespoke boards typically take 3 to 6 weeks from order confirmation. More complex or large-format pieces may require longer. We confirm the timeline clearly before production begins.

Yes. We produce limited collector's editions and autographed boards in collaboration with figures from the international chess world. These are made in very small quantities. Contact us for current availability.

Standard products can be ordered directly through the shop. For bespoke or custom orders, please use the Build Your Wall Chess Set page or contact us directly.

We accept major credit and debit cards (Visa, Mastercard, American Express), PayPal, and bank transfer. All transactions are encrypted and processed securely. For bespoke orders, a deposit is required to begin production.

Changes and cancellations are possible within 24 hours of placement, provided production or customization has not yet begun. Please contact us immediately. For bespoke orders in progress, cancellation terms are agreed individually at the time of order.

Yes. We ship worldwide. ChessboArt boards have been delivered to customers across Europe, North America, Asia, Australia, and beyond. All boards are packed professionally for safe international transport.

Standard in-stock products are typically dispatched within 3 to 7 business days. Custom and bespoke orders have longer lead times — see the Bespoke section above.

Shipping costs depend on destination, package weight, and dimensions. Exact costs are calculated and displayed at checkout before payment. For large or heavy boards, we may contact you to confirm the best shipping option.

For deliveries outside the EU, customs duties and import taxes may apply. These are the responsibility of the recipient and vary by country. We recommend checking your local import regulations for wooden goods before ordering.

Once dispatched, you will receive a confirmation email with a tracking number and carrier link.

Wipe with a soft, dry or lightly dampened cloth. Avoid harsh chemical cleaners, abrasive materials, and prolonged direct sunlight. For oiled finishes, periodic re-oiling (once or twice a year) keeps the wood in optimal condition. We provide specific care guidance with every board.

Yes. This is one of the core advantages of solid hardwood construction. Scratches, marks, and surface wear can be sanded and refinished — restoring the board to its original condition. This is not possible with veneered or composite boards.

Neodymium magnets do not degrade under normal use. The magnetic system is embedded within the board structure and is not subject to mechanical wear. Under standard indoor conditions, performance does not diminish over time.

Contact us. In most cases we can supply replacement pieces calibrated to your specific board's magnetic system. We keep records of board configurations for this purpose.

Standard products can be returned within 14 days of receipt, provided they are undamaged and in original packaging. Custom and bespoke orders are non-returnable unless defective. Full details are available in our Return Policy.

Contact us immediately with photos of the damage and packaging. We will assess the situation and arrange repair, replacement, or refund as appropriate. We take packaging seriously — damage in transit is rare, but we handle it promptly when it occurs.